Important, Please Read: Terms & Conditions
When placing your order: Please take extra care when filling out your details to send to us. We need your full postal address, including your post/zip code to make sure your item gets to you. We take no responsibility for items that cannot be delivered because of an insufficient or incorrect address supplied to us. You will be asked to repay the postage before any item returned to us for these reasons can be resent. You will also be asked to repay the postage if an item is returned to us for non-collection from a post office, or because you were not there to receive the delivery.
Payment: All our payments are processed securely using PayPal. You do not need a PayPal account to use this service, we also accept all major credit and debit cards via the secure PayPal system. With our new faster checkout system it couldn’t be easier. Anyone with any queries about our shop please email us – we’ll be happy to help if we can!
Delivery Policy: We aim to get your orders to you as quickly as we can, (1-2 weeks) but please allow 28 days for delivery. Items can sometimes be unduly delayed at customs. All items sent outside the UK are sent via airmail. If you are in a particular hurry for an item please contact us and we’ll do our best to accommodate you.
Delivery Queries: If you have not received your order after 28 days please contact us quoting your PayPal reference number, the date you placed your order and details of the items ordered. We will need this information to trace your order.
Returns Policy: We regret that we can only accept returns on the basis that your goods have arrived damaged or are faulty. If your item does arrive damaged or is faulty please contact us with your order details and we will be pleased to send you a replacement.
VAT Registration Number: GB 133 5660 25 (all prices shown on our online shop are inclusive of VAT)
Should anyone need a vat receipt for VAT purposes they need to contact us to request one.
Contact us: Please contact us with any queries, questions or problems you may have.
Tel: +44 (0) 23 9235 2867 from 10.00am – 5.00pm GMT