When placing your order
Please take extra care when filling out your details to send to us. We need your full postal address, including your post/zip code to make sure your item gets to you. We take no responsibility for items that cannot be delivered because of an insufficient or incorrect address supplied to us. You will be asked to repay the postage before any item returned to us for these reasons can be resent. You will also be asked to repay the postage if an item is returned to us for non-collection from a post office, or because you were not there to receive the delivery.

Please print and keep your order confirmation from Worldpay (our credit/card processing service), you will need it if you need to contact us about your order.

Delivery Policy
We aim to get your orders to you as quickly as we can, (1-2 weeks) but please allow 28 days for delivery. Items can sometimes be unduly delayed at customs. All items sent outside the UK are sent via airmail. If you are in a particular hurry for an item please contact us and we’ll do our best to accommodate you.

Delivery Queries
If you have not received your order after 28 days please contact us quoting your Worldpay Transaction ID, the date you placed your order and details of the items ordered. We will need this information to trace your order.

Returns Policy
We regret that we can only accept returns on the basis that your goods have arrived damaged. If your item does arrive damaged please contact us with your order details and we will be pleased to send you a replacement.